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Customer Benefits
Overview


Newsletters

Progresa Health System clients are able to stay up-to-date with The Link, our client newsletter, which provides information on our system including updates and important client news. If you would like to receive The Link, please send an e-mail to Marketing at Progresa Health Systems.


Online Customer Discussion Forums

We encourage our customers to use online forums to access up-to-date information about product developments and enhancements, recorded webinars and training materials. If you are a current Progresa client you may visit the forum now.


Regional User Meetings

Our clients organize annual Regional Users Meetings that continue to positively affect our product development and help our clients - and the home and hospice industry at large - meet the current and evolving industry challenges. If you're interested in attending a meeting, please contact your Account Manager who will be able to provide you with the current schedule for your region.


GUIDE Working Group

Throughout the year, Progresa clients influence our product direction and customer service through our GUIDE Working Group - ensuring customer-driven product development. Find out more here.


Hospice Summit Webinars

Progresa hosts a webinar once a quarter focused on hospice functionality. All our clients are invited to attend and their participation is integral to the success of this discussion period. Find out more here.


Client Testimonials

We work hard to create and maintain long-standing customer relationships. Our approach is to become the 'trusted advisor' to our customers. This is what some of our customers say about us:

"It has been a good investment. The regular software updates help us keep pace with technology. It's like having a new system, even though we bought it eight years ago."
   Eric Faisst, Director of Public Health, Madison County Health Department
   Customer Since 1999

"We have found the system to be vital to agency operations. Both the clinical and billing components play a critical role in ensuring compliance with state and federal regulations and maximizing reimbursement. We value the networking we are able to do with other users in New York State counties."
   Janet Glenn, Acting Director of Public Health, Saratoga County Health Department
   Customer Since 2002

"The software has made life easier for our nurses... when we have upgrades they can't stand not having their computers. We also save a lot of trees by not printing mounds and mounds of paper!"
   Cathy Donovan, Director of Operations, Niagara County Health Department
   Customer Since 1999

"We had a survey just seven months after first implementing the Clinical Documentation System. The survey revealed improved medication compliance with orders matching and no deficiencies in the medication orders. All the ordered medications matched!"
   Nancy Martin, Supervising Public Health Nurse, Columbia County Health Department
   Customer Since 2004

"When a leading home care consulting group reviewed our claims to see if they could recoup any additional revenue for us, they commented that the 3M Codefinder was excellent. There were no claims coded incorrectly, and they did not modify any of the codes as they were fine!"
   Nancy Winch, Director of Public Health, Columbia County Health Department
   Customer Since 2004